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This document sets forth the PC Peace of Mind Solutions, Inc. Online
Privacy Policy (the “Privacy Policy”) for this Web site, http://www.washnsweep.com
(the “Site”) and Wash ’n’ Sweep software. If you have objections to
the Privacy Policy, you should not access or use this Site or Wash
’n’ Sweep software.
PC Peace of Mind Solutions, Inc. respects
your privacy
PC Peace of Mind Solutions, Inc. values the trust you place in us by
using our products and by doing business with us. If you have any
concerns about our privacy policy or the manner in which we protect
your privacy, please contact us immediately at 1 212 465 2680.
We only collect personal information from you when necessary. For
example, we collect billing and personal information necessary to
sell you software from our Site. To provide effective technical
support in an efficient manner, we ask for contact information
allowing us to research the problem and respond. Information that
you provide to us in the course of resolving technical issues is
never shared with anyone outside of PC Peace of Mind Solutions, Inc.
and is only used internally to improve our products and refine our
future product plans. We give you the opportunity to sign up to
receive specific e-mail notifications for which you must provide
your e-mail address and reply to an opt-in confirmation request. The
e-mail addresses and corresponding announcements you asked to
receive are never shared with anyone outside of PC Peace of Mind
Solutions, Inc.
Entities collecting personal information
Personal information on this Site is collected by PC Peace of Mind
Solutions, Inc. PC Peace of Mind Solutions, Inc.’s address is 1133
Broadway, Suite 706 New York, NY 10010, USA, Tel: 1 212 465 2680,
Fax: 1 212 627 8877
Collection of personal information
As a visitor to this Site, you can engage in many activities without
providing any personal information. In connection with other
activities, such as subscribing to periodic mailings offered on the
Site or registering software, PC Peace of Mind Solutions, Inc. may
ask you to provide certain information about yourself by filling out
and submitting an online form. It is completely optional for you to
engage in these activities. If you select to engage in these
activities, however, PC Peace of Mind Solutions, Inc. may ask that
you provide us personal information, such as your first and last
name, mailing address (including ZIP code), e-mail address,
employer, job title and department, telephone and facsimile numbers,
and other personal information. When ordering products or services
on the Site, you may be asked to provide a credit card number.
Depending upon the activity, some of the information that we ask you
to provide is identified as mandatory and some as voluntary. If you
do not provide the mandatory data with respect to a particular
activity, you will not be able to engage in that activity.
When you use the Site, PC Peace of Mind Solutions, Inc. may also
collect certain technical and routing information about your
computer to facilitate your use of the Site and its services. For
example, we may log environmental variables, such as browser type,
operating system, CPU speed, and the Internet Protocol (“IP”)
address of your computer. We use these environmental variables to
facilitate and track your use of the Site and its services. PC Peace
of Mind Solutions, Inc. also uses such environmental variables to
measure traffic patterns on the Site and to refine the Site to
provide the best possible user experience. Without expressly
informing you in each particular circumstance, we do not match such
information with any of your personal information.
When you submit personal information to PC Peace of Mind Solutions,
Inc. through this Site, you understand and agree that this
information may be transferred across national boundaries and may be
stored and processed in any of the countries in which PC Peace of
Mind Solutions, Inc. and its affiliates and subsidiaries maintain
offices, including, without limitation, the United States. You also
acknowledge that in certain countries or with respect to certain
activities, the collection, transferring, storage, and processing of
your information may be undertaken by trusted vendors (e.g. credit
card merchant services) of Wash ’n’ Sweep. Such vendors are bound by
contract not to use your personal information for their own purposes
or provide it to any third parties. One instance where this could
occur is in conjunction with development and support for localized
and internationalised versions of our Site.
PC Peace of Mind Solutions has established relationships with
various service providers whose services are available to you from
this Site or from Web sites that are linked to this Site. Typically,
these providers offer services that Wash ’n’ Sweep customers might
find useful, such as those that can be used in conjunction with PC
Peace of Mind Solutions, Inc. services and products. In order to use
those services, you may be required to provide personal information
to the providers. Unless expressly provided to the contrary,
personal information that you provide while you are visiting a
provider’s Web site will be subject to the privacy policy posted on
such site, and personal information that you provide while on this
Site in conjunction with a provider’s service will be subject to
this Privacy Policy. You should be aware that our agreements with
these service providers often provide that they will share with PC
Peace of Mind Solutions, Inc. personal information collected from
you. In such instances, PC Peace of Mind Solutions, Inc. may use
this information in a manner consistent with this Privacy Policy. In
the situation where sites have a PC Peace of Mind Solutions “look
and feel,” and you reasonably believe you are on a PC Peace of Mind
Solutions site, the site is collecting information in a solely
intermediary capacity and does not use personal information for
secondary purposes.
How your personal information is used
PC Peace of Mind Solutions, Inc. collects your registration
information in order to record and support your use of the software
you have registered. If you register a product, for example, the
information is used to register your rights, if any, to technical
support or other benefits that may be made available to registered
users. As another example, if you enter a contest, information is
collected to qualify the entry and contact you regarding the contest
or prize awards. Your personal information is also used to keep you
informed about product upgrades, special offers, and other products
and services of PC Peace of Mind Solutions, Inc. and selected third
parties if you have so opted to receive such communications.
PC Peace of Mind Solutions, Inc. may collect information about the
use of the Site, such as the types of services used and how many
users we receive daily. This information is collected in aggregate
form, without identifying any user individually. PC Peace of Mind
Solutions, Inc. may use this aggregate, non-identifying statistical
data for statistical analysis, marketing, or similar promotional
purposes.
Your choices with respect to personal
information
PC Peace of Mind Solutions, Inc. recognizes and appreciates the
importance of responsible use of information collected on this Site.
Without your consent, PC Peace of Mind Solutions, Inc. will not
communicate any information to you regarding products, services, and
special offers available from PC Peace of Mind Solutions, Inc.,
although we may find it necessary to communicate with you regarding
your use of PC Peace of Mind Solutions, Inc. products that you have
registered. PC Peace of Mind Solutions, Inc. will not provide your
name to other companies or organizations without your consent.
PC Peace of Mind Solutions, Inc. may provide your personal
information if necessary, in PC Peace of Mind Solutions good faith
judgment, to comply with laws or regulations of a governmental or
regulatory body or in response to a valid subpoena, warrant, or
order or to protect the rights of PC Peace of Mind Solutions, Inc.
or others.
Protection of your personal information
The personal information that you provide in connection with
registering yourself as PC Peace of Mind Solutions, Inc. Affiliate
is classified as Registration Information. Registration Information
is protected in several ways. Access by you to your Registration
Information is available through a password and unique e-mail
address selected by you. This password is encrypted. We recommend
that you do not divulge your password to anyone. In addition, your
Registration Information resides on a secure server that only
selected PC Peace of Mind Solutions, Inc. personnel and contractors
have access to via password. PC Peace of Mind Solutions, Inc.
encrypts your personal information and thereby strives to prevent
unauthorized parties from viewing such information when it is
transmitted to PC Peace of Mind Solutions, Inc.
Personal information that you provide that does not constitute
Registration Information also resides on a secure server and is only
accessible to selected PC Peace of Mind Solutions, Inc. personnel
and contractors via password. Since this information is not
accessible by you, you will not be asked to select a password in
order to view or modify such information.
Please note that any information you post to a public bulletin board
or chat room is available to all persons accessing that location.
Although we may provide links to user groups and chat rooms that
discuss PC Peace of Mind Solutions, Inc. products as a convenience
to our customers, we do not control the content or privacy policies
of those forums. Your e-mail address will not automatically be
posted on the forums unless you permit that. Your e-mail address
would then be available to all persons accessing the forums. In
addition, you should be aware that the Forums offers a service in
which subscribers are e-mailed a copy of all messages posted to the
forums on a particular topic. Consequently, if you post a message to
the forums, your e-mail address will be sent to those subscribers
that have indicated an interest in the topic of your message.
Use of cookies
PC Peace of Mind Solutions, Inc. does not attempt to track your
identity or personal information using cookies or any other
mechanism. However, the Wash ’n’ Sweep website uses cookies to
determine which of our affiliates may have referred you to Wash ’n’
Sweep. This information tracks the number of downloads or purchases
made by visitors who reach Wash ’n’ Sweep from our affiliates’ web
sites. However, no personal information is ever provided to any
affiliate and the tracking information is only reported in aggregate
terms.
In addition, PC Peace of Mind Solutions, Inc. uses cookies to better
understand how visitors use our web site so that we can improve
usability and effectiveness.
Updating your personal information and privacy preferences
You have the right to access and correct your personal information
and privacy preferences at any time. You may access and correct your
personal information and privacy preferences (such as whether you
wish to receive promotional communications from PC Peace of Mind
Solutions, Inc. or third parties) by writing or calling PC Peace of
Mind Solutions, Inc. at:
PC Peace of Mind Solutions, Inc.
Attn: Privacy Officer
1133 Broadway
Suite 706 New York
NY 10010, USA
Please include your name, address, and/or e-mail address when you
contact us. No specific form is required to notify PC Peace of Mind
Solutions, Inc. of changes to your address or privacy preferences.
In your correspondence, please indicate with as much detail as
possible the location on this Site where you provided your personal
information.
Privacy-related inquiries and complaints
PC Peace of Mind Solutions, Inc. takes its users’ privacy concerns
seriously. If you believe that PC Peace of Mind Solutions, Inc. has
not complied with this Online Privacy Policy with respect to your
personal information or you have other related inquiries or
concerns, you may write to the PC Peace of Mind Solutions, Inc.
Privacy Officer at the address indicated above.
In your letter, please describe in as much detail as possible the
nature of your inquiry or the ways in which you believe that the PC
Peace of Mind Solutions, Inc. Online Privacy Policy has not been
complied with. We will investigate your inquiry or complaint
promptly.
Please note that if you provide PC Peace of Mind Solutions, Inc.
with inconsistent privacy preferences (for example, by indicating on
one occasion that third parties may contact you with marketing
offers and indicating on another occasion that they may not), PC
Peace of Mind Solutions, Inc. cannot guarantee that your most recent
privacy preference will be honored.
Also, please note that PC Peace of Mind Solutions, Inc. is not
responsible for the content or privacy practices of non- PC Peace of
Mind Solutions, Inc. Web sites to which this Site or any other PC
Peace of Mind Solutions, Inc. Web site may link. You should review
the privacy policy of such sites before using the sites.
Changes in Privacy Policy
All “personal information” (“personal information” is defined as any
information that identifies or can be used to identify, contact, or
locate the person to whom such information pertains) that we collect
and maintain will be subject to the version of the Privacy Policy in
effect at the time of such collection. PC Peace of Mind Solutions,
Inc. reserves the right to change the Privacy Policy from time to
time at its sole discretion, and will provide notice of material
changes on the home page of the Site. If as the result of such
changes, you want to alter the ways in which PC Peace of Mind
Solutions, Inc. is allowed to use your personal information, you can
do so by following the procedure described below in the section
titled “Updating your personal information and privacy preferences.”
You will be deemed to have been made aware of, and will be subject
to, the changes to the Privacy Policy by your continued use of the
Site after such notice has been posted for thirty (30) days with the
following exception: If at the time you provide personal information
to PC Peace of Mind Solutions, Inc. you are given the opportunity
(as you currently are) to limit how such information will be used to
communicate with you, either by PC Peace of Mind Solutions, Inc. or
by third parties, PC Peace of Mind Solutions, Inc. will not change
your preference in this regard without your express consent.
However, if PC Peace of Mind Solutions, Inc. sells assets (or the
assets of a division or subsidiary) to another entity, or PC Peace
of Mind Solutions, Inc. (or a division or subsidiary) is acquired
by, or merged with, another entity, PC Peace of Mind Solutions, Inc.
may provide to such entity customer information that is related to
that part of our business that was sold to or merged with the other
entity without your consent.
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